PRIVACY POLICY

 This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from YingSloanArt.com (the “Site”). Throughout the Site, the terms “we”, “us” and “our” refer to Ying Sloan Art.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information. 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION 

We share your Personal Information with trusted partners only, to help us use your Personal Information in the ways as described above. For example, we share this information with Squarespace, our website host and analytics provider, to learn about site traffic and activity.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We do not sell, rent or lease our customer lists to third parties.

 

BILLING AND CREDIT CARD INFORMATION

When you purchase the Site’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction but is held in an encrypted and secure payment processing service (Stripe or Paypal). We have no access to this information.

 

CUSTOMER ACCOUNTS

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your order(s)

  • Email address

  • Name

  • Phone number

 We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You have created a customer account

  • Your customer account password has been reset or updated

  • You have made a purchase

  • Your order has shipped

It is not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.



DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

EMAIL COMMUNICATIONS

From time to time, we may contact you via email newsletters for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from us, you may opt out of such communications by selecting "Unsubscribe" at the bottom of the newsletter.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices or if you have questions, please contact us by e-mail at hello@yingsloanart.com .